Run Your Business Online
WhatsApp Business for SMEs
Sell, support and follow up on the app your customers already use.
NewCreated by Clear KovebeginnerUpdated August 2026
What you'll learn
- Set up WhatsApp Business properly with a catalog
- Reply faster with quick replies and organise chats with labels
- Run broadcasts the right way (and stay POPIA-compliant)
- Add click-to-WhatsApp to your site for one-tap enquiries
- Handle etiquette and consent so you never get blocked
Course content
5 lessons · 35min total
Requirements
- A smartphone and a business phone number
- Basic familiarity with WhatsApp
Description
WhatsApp is where South African customers actually want to talk to you. This course shows you how to turn it into a proper sales and support channel — not a messy personal inbox.
You'll set up WhatsApp Business the right way, build a simple pipeline with labels, use broadcasts without spamming, and stay on the right side of POPIA.
Instructor
CK
Clear Kove
Business development studio · South Africa
We build the websites, chatbots and systems these courses teach — so the training comes straight from doing the work for South African businesses every day.
Student feedback
This is a new course — reviews will appear here as learners complete it.