Question 1

What does your process look like from start to finish?

Accepted Answer

We keep things simple and transparent. First, we chat about your business goals and map out a clear project outline. Next, we design custom visual mockups so you can see exactly how your site will look. Once you give us the thumbs up, we build out the code, run performance checks, and push your new site live. You sign off on every step before we move to the next.

Question 2

What do I need to get together before we can start?

Accepted Answer

Not much to get the ball rolling! Just send over your high-res logo variants, brand color choices, any website copy or text you definitely want included, and temporary collaborator access to your current domain setup if you have one.

Question 3

What happens if I want to change things or add features mid-project?

Accepted Answer

Because we work on fixed-price quotes, you don't have to worry about surprise costs or hourly rate runaways. If you decide to add a major new feature down the line, we will give you a separate, transparent mini-quote first. Your original project invoice stays exactly as agreed.

Question 4

Are there any hidden monthly fees after my site goes live?

Accepted Answer

Zero hidden fees. Your quote covers all design and building work from start to finish. The only ongoing costs you will have are standard website essentials paid directly to the service providers—like monthly cloud hosting or your annual domain renewal.

Question 5

Do I actually own my website and code when you finish?

Accepted Answer

Yes, completely. Once the final invoice is sorted, 100% of the website, custom design, and underlying code belongs to your business. We hand over a clean repository with zero vendor lock-in, so you are never stuck tied to us.

Question 6

How do you split up your project payments?

Accepted Answer

We don't bill by the hour. Instead, we split the project cost into two clear, manageable milestones: a 50% deposit to secure your build slot and kick off development, and the remaining 50% only once your site is fully built, tested, and ready to go live.

Question 7

Will my new website work properly on mobile and rank well on Google?

Accepted Answer

Absolutely. Every single site we design is built mobile-first so it looks great on phones, tablets, and desktops. We also write clean, search-friendly code behind the scenes to give your business the best possible start when ranking on Google search results.

Question 8

Can you move content and images over from my old website?

Accepted Answer

Yes, we can handle the heavy lifting for you. We can safely migrate your text, current blog posts, or product lists over to the new system, while making sure we set up proper website links so you don't lose any of your existing Google rankings.

Question 9

Do you use cheap pre-made design templates?

Accepted Answer

Never. We build tailored websites using lightning-fast modern code frameworks like Next.js and Tailwind CSS instead of bulky, slow templates that look like everyone else's. This ensures your site loads instantly, stays highly secure, and can easily grow alongside your business.

Question 10

Do you offer technical support after the website is launched?

Accepted Answer

Yes. Every single project includes a dedicated 30-day post-launch support window. We monitor your site closely to fix any unexpected bugs or layout issues immediately. After that, you can join one of our simple monthly maintenance plans to keep your site sharp and updated.

Frequently asked questions.

How We Work Together

Costs & Website Ownership

Speed & Search Engine Optimization

Maintenance & Local Support

Still have questions?