Days 4–5 — reachable and found

Set up WhatsApp Business and a click-to-chat link on your site and profiles. It's how most South Africans prefer to reach a business.

Reviews build trust and ranking. Ask three happy customers today — most say yes when you make it easy.

Ask right after great service and make it one tap — that's when most happy customers say yes.

Make sure your business name, address and phone match everywhere. Consistency builds trust with customers and Google.

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Enrol to take the quizzes, track your progress and earn your Certificate of Completion.